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QUESTIONNAIRE SURVEY ON CUSTOMER SATISFACTION


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Filled out by Mr./Mrs.(*):
Your suggestions we are interested:
Company(*):
Address(*):
ZIP CODE(*):
City(*):
Country(*):
E-mail (*):
Please indicate the degree of your satisfaction about:*
Quality of our products:
Complete range of our products:
Clarity and completeness of catalogs:
Availability and collaboration in problem solving:
Professionalism of our staff:

Punctuality in delivery:
Ease in communications (availability, accessibility):
Courtesy and friendliness of our sales teams and administrative:
Clarity of our estimates:
The overall service offered by our company:
Report quality/price:

Are you satisfied with the frequency of visits by our commercial?:
Usefulness of our website www.tecnologiefrb.com:

Please fill in the questionnaire in order to provide as much information as possible and suggestions from those who, like Your Company, uses our products and would like to see grow more and more the quality of the product and the service received.



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